Privacy Policy

1. Introduction

OxPostal(“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Store information (Shopify store URL, access tokens)
• Order and transaction data
• Communications you send to us

We also automatically collect certain information when you use our platform, including IP address, browser type, device information, and usage data.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraud and abuse

4. Information Sharing

We do not sell your personal information. We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and data at any time from your dashboard settings.

7. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Object to processing of your personal information
• Request portability of your personal information
• Withdraw consent at any time

8. Cookies

We use cookies and similar technologies to provide and support our services. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@oxpostal.com.